220330 1045 Re_ Valley Vista Contract - Phantom Page SolutionFrom:Frances Marquez
To:Peter Grant
Subject:Re: Valley Vista Contract - Phantom Page Solution
Date:Wednesday, March 30, 2022 10:45:20 AM
Peter,
Awesome! Thank you! That was the second link that you provided to me, Ann and Scott last
week when the first one that you sent to us did not work. You had said it was embedded.
Thank you so much!
Sincerely,
Frances
Sent from my iPhone
On Mar 30, 2022, at 9:56 AM, Peter Grant <pgrant@cypressca.org> wrote:
Council Member Marquez,
I asked the city IT team to create a phantom page to re-enable the stale link you
followed yesterday. As of 0945 March 30, both
https://www.cypressca.org/government/departments/public-works/trash-recycling
and https://www.cypressca.org/departments/public-works/trash-recycling will direct a
user to the page with trash franchise information.
Peter Grant
City Manager
City of Cypress
Office 714-229-6680
Cellular 714-335-1685
pgrant@cypressca.org
From: Peter Grant
Sent: Tuesday, March 29, 2022 17:11
To: Frances Marquez <fmarquez@cypressca.org>
Cc: Fred Galante <fgalante@awattorneys.com>
Subject: RE: Valley Vista Contract
Council Member Marquez,
The information is available on the website and this is the correct link:
https://www.cypressca.org/departments/public-works/trash-recycling. The information
can be found more reliably by navigating to it from the website menus. As you
experienced, the website and its links are dynamic – meaning they regularly update and
change. It appears you are trying to follow a static link (perhaps the one I emailed the
City Council last week at your request). By their very nature, static links expire. That
does not mean the information was removed from the website or disabled. Users
needs to follow website menus/navigation to locate information and pages rather than
expect a static link to remain functional.
While I appreciate your clarification, the way you characterize the expired link is more
troublesome than the tone or tact. I remain available for phone calls or in-person
meetings should you choose to take advantage of them to avoid miscommunication.
Peter Grant
City Manager
City of Cypress
Office 714-229-6680
Cellular 714-335-1685
pgrant@cypressca.org
From: Frances Marquez <fmarquez@cypressca.org>
Sent: Tuesday, March 29, 2022 16:46
To: Peter Grant <pgrant@cypressca.org>
Cc: Fred Galante <fgalante@awattorneys.com>
Subject: Re: Valley Vista Contract
Peter,
I apologize if my message was misconstrued. Sometimes tact and tone is lost over
email communication. I appreciate the hard work staff does everyday. I am simply
alerting you to the fact that the day after I raised this issue in our meeting the link
to the Valley Vista contract is not working. I am simply asking for a swift remedy
to this issue so that the public can have full access to these documents.
Sincerely,
Frances
On Mar 29, 2022, at 4:05 PM, Peter Grant <pgrant@cypressca.org>
wrote:
Council Member Marquez,
You are incorrect. The webpage that contains information about the trash
franchise is fully operational. I checked it personally immediately upon
receiving your email and confirmed with our IT team that the entire
website has been 100% operational all day long. If you have a screen
capture of the "disabled" webpage, email it to me and staff will identify
your error.
Your accusation that city staff disabled the website is outrageous and
unprofessional. The harassment prevention training you have received
requires you rescind the accusation, apologize and refrain from creating a
hostile workplace, impugning city staff's integrity, or baselessly
questioning our ethics.
Cypress is extraordinarily transparent about the trash franchise. Our
website provides comprehensive information that far exceeds what most
other cities make available. If you have suggestions about how to enhance
the page, provide them to me.
Peter Grant
City Manager
City of Cypress
Office 714-229-6680
Cellular 714-335-1685
pgrant@cypressca.org
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-----Original Message-----
From: Frances Marquez <fmarquez@cypressca.org>
Sent: Tuesday, March 29, 2022 10:37
To: Peter Grant <pgrant@cypressca.org>
Cc: Fred Galante <fgalante@awattorneys.com>
Subject: Valley Vista Contract
Peter,
Last night I raised concerns the Citizens of Cypress have regarding the rate
increase under the Valley Vista Contract. This morning I noticed that the
City of Cypress webpage for the Valley Vista contract documents has been
disabled. I do not understand why this is the case and the timing is
questionable. For the sake of full transparency for the Citizens of Cypress
full access to these documents should be restored as soon as possible and
without delay.
Sincerely,
Frances
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