Agenda 98-2-05AGENDA
JOINT MEETING
CYPRESS CITY COUNCIL/CYPRESS CABLE TV & TECHNOLOGY
COMMISSION
February 5, 1998
CALL TO ORDER: 5:30 P.M., Administrative Conference Room, City Hall, West
Wing, 5275 Orange Avenue, Cypress
ROLL CALL: Councilmembers Bowman, Carroll, Keenan, Piercy and Jones
Commissioners Baker, Davis, Martin, Williams and Harper
ORAL COMMUNICATIONS:
ITEMS FOR DISCUSSION:
1. Franchise Renewal Procedures
· Options Available (City vs. Private Cable Provider)
Anticipated Request for Franchise Agreement with Time Warner
Performance History of Cable Operators
· Request for Proof of Performance Testing Reports
· Request for Customer Services Survey Results
· Improved Customer Complaint Process/Forms/Database
· Continue to Seek Feedback from Residents
Pursuing Process to File a Complaint with the FCC.
In compliance with the Americans with Disabilities Act, if you need special assistance to
participate in this meeting, you should contact the office of the City Clerk at (714) 229-6680.
Notification by Noon, February 5, 1998, will enable the City to make reasonable arrangements
to assure accessibility to this meeting.